.messenger{position:fixed;inset:0;z-index:20;display:grid;grid-template-columns:58px 278px minmax(300px,1fr) 332px;height:100dvh;overflow:hidden;background:#fff;color:#243329;font-family:Arial,'Microsoft YaHei',sans-serif;font-size:14px;line-height:1.5}.messenger *{box-sizing:border-box}.messenger button,.messenger input,.messenger select,.messenger textarea{font:inherit}.messenger button{cursor:pointer}.messenger h1,.messenger h2,.messenger h3{letter-spacing:0;line-height:1.4;margin:0}.messenger p{font-size:14px}.messenger-rail{display:flex;flex-direction:column;align-items:center;background:#f3f5f4;border-right:1px solid #e0e5e1;padding:16px 5px;gap:12px}.rail-brand{font-size:25px;font-weight:700;color:#1b5141;text-decoration:none}.rail-brand span{font-size:18px;color:#ba6e46}.rail-link{display:flex;flex-direction:column;align-items:center;width:46px;padding:10px 0;border-radius:7px;font-size:11px;color:#66746e;text-decoration:none}.rail-link>span{font-size:22px}.rail-link.is-current{color:#175c49;background:#e2ece7}.rail-bottom{margin-top:auto;display:flex;flex-direction:column;align-items:center;gap:15px}.rail-bottom>a{font-size:23px;text-decoration:none;color:#66746e}.presence-switch{border:0;background:transparent;font-size:10px!important;color:#718078;padding:0}.presence-switch i{display:block;width:28px;height:15px;border-radius:20px;background:#c4cbc6;margin:0 auto 5px}.presence-switch.on i{background:#327d62}.messenger-clients{display:flex;flex-direction:column;min-height:0;overflow:hidden;border-right:1px solid #e1e5e1}.clients-heading{padding:16px 17px 8px}.clients-heading h1{font-size:19px}.clients-heading small{font-size:11px;color:#8a958e}.client-search{display:flex;align-items:center;margin:7px 13px 12px;border-radius:24px;background:#f3f5f4;padding:9px 12px;gap:8px;color:#7b8b80}.client-search input{border:0;background:transparent;outline:none;width:100%;min-width:0;font-size:13px}.client-tabs{display:flex;justify-content:space-around;padding:0 10px;border-bottom:1px solid #e7ebe8}.client-tabs button{position:relative;border:0;border-bottom:2px solid transparent;background:none;padding:10px 4px;font-size:12px;color:#6e7c73;white-space:nowrap}.client-tabs button[aria-pressed=true]{color:#1e654d;border-bottom-color:#1e654d}.client-tabs b{position:absolute;right:-6px;top:-1px;background:#c85b42;color:white;font-size:9px;border-radius:10px;min-width:14px;padding:1px 3px}.source-filter{display:flex;align-items:center;gap:9px;font-size:11px;color:#8c958e;padding:8px 14px}.source-filter select{border:0;background:none;color:#566a5e;width:115px;font-size:12px}.source-filter small{margin-left:auto}.client-scroll{flex:1;min-height:0;overflow:auto}.client-row{position:relative;display:flex;width:100%;gap:10px;padding:12px 13px;border:0;border-bottom:1px solid #f0f2ef;background:white;text-align:left;color:inherit}.client-row:hover{background:#f5f8f5}.client-row.selected{background:#e8efeb}.client-avatar,.bubble-avatar{display:flex;align-items:center;justify-content:center;flex-shrink:0;border-radius:50%;width:36px;height:36px;background:#6a877b;color:#fff;font-size:17px;font-weight:600}.client-lines{flex:1;min-width:0}.client-title{display:flex;align-items:center;gap:6px}.client-title strong{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1;font-weight:500}.client-title time{font-size:10px;color:#909a93;white-space:nowrap}.client-preview{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#869187;font-size:11px;margin:4px 0}.client-labels{display:flex;gap:4px}.client-labels em{font-style:normal;font-size:9px;line-height:1.5;padding:1px 5px;background:#eef2ef;color:#647c6d;border-radius:3px}.client-labels .state-new{background:#fff0e8;color:#b6603b}.client-labels .state-following{background:#e6efdd;color:#5d7b39}.unread-dot{width:6px;height:6px;background:#d77750;border-radius:50%;position:absolute;left:43px;top:9px}.client-list-footer{font-size:10px;color:#9aa29b;padding:8px 14px;border-top:1px solid #edf0ec}.list-empty{padding:20px;color:#88988b}.messenger-chat{display:flex;flex-direction:column;min-width:0;min-height:0;background:#f7f8fa;overflow:hidden}.thread-heading{display:flex;align-items:center;gap:11px;padding:12px 20px;min-height:68px;background:#fff;border-bottom:1px solid #e4e8e5}.thread-heading h2{font-size:15px}.thread-heading small{font-size:11px;color:#8b978e}.thread-heading .client-avatar{width:32px;height:32px;font-size:14px}.thread-info-toggle{margin-left:auto;border:1px solid #dde5df;background:white;color:#526d5d;border-radius:5px;font-size:11px!important;padding:5px 8px;white-space:nowrap}.mobile-back{display:none}.thread-scroll{flex:1;min-height:0;overflow:auto;padding:18px 22px;overscroll-behavior:contain}.thread-date{text-align:center;font-size:10px;color:#a2aba5;margin:0 0 18px}.original-brief{max-width:85%;background:white;border:1px solid #e7ebe8;border-radius:6px;padding:10px 13px;color:#617169;font-size:12px;margin:0 0 20px}.original-brief summary{cursor:pointer}.original-brief p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.6;margin:10px 0 0}.message-row{display:flex;align-items:start;gap:9px;margin:18px 0 25px;min-width:0}.bubble-avatar{width:29px;height:29px;font-size:12px;margin-top:19px;background:#8ca096}.message-content{max-width:78%;min-width:0}.bubble-meta{font-size:10px;color:#89978e;margin-bottom:5px}.bubble-meta time{margin-left:8px}.message-bubble{background:#fff;border:1px solid #e9ece9;padding:12px 15px;border-radius:0 11px 11px 11px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.7;color:#34443b}.message-row.team{flex-direction:row-reverse}.team .bubble-meta{text-align:right}.team .message-bubble{background:#e1eee7;border-color:#d9e7df;border-radius:11px 0 11px 11px}.team .bubble-avatar{background:#235e48}.auto .message-bubble{background:#f7f2e7;border-color:#e8e0cb;font-size:13px}.auto .bubble-avatar{background:#c0ac7d}.reply-composer{flex-shrink:0;background:white;border-top:1px solid #dde4de;padding:0 17px 12px}.composer-tools{display:flex;justify-content:space-between;align-items:center;color:#789082;font-size:11px;padding:9px 0}.reply-composer textarea{display:block;width:100%;height:95px;min-height:65px;max-height:180px;resize:vertical;outline:none;border:0;background:#f7f8f7;border-radius:7px;padding:12px;font-size:14px;color:#263d30}.reply-composer footer{display:flex;align-items:center;justify-content:space-between;padding-top:9px}.reply-composer footer small{font-size:10px;color:#a1aba3}.reply-composer button,.detail-save{border:0;background:#286448;color:white;padding:7px 21px;border-radius:6px;font-size:13px}.reply-composer button:disabled{background:#bec9c1;cursor:default}.messenger-notice{margin:0;background:#edf4ed;color:#456650;padding:6px 16px;font-size:12px!important;display:flex;justify-content:space-between}.messenger-notice button{border:0;background:none}.form-reply-note{padding:18px;background:#fff7e9;border-top:1px solid #eee0c5;font-size:12px;color:#8f7545}.thread-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;height:100%;color:#9aa79e}.thread-empty>span{font-size:50px;color:#b4c5b9}.thread-empty h2{font-size:20px;margin-top:14px}.thread-empty p{font-size:13px;line-height:1.9}.messenger-details{display:flex;flex-direction:column;border-left:1px solid #e1e6e1;min-height:0;min-width:0;background:white}.messenger-details>nav{display:flex;justify-content:space-around;border-bottom:1px solid #e4e9e4;min-height:54px}.messenger-details>nav button{border:0;border-bottom:2px solid transparent;background:white;padding:14px 9px;font-size:13px;color:#748379}.messenger-details>nav button[aria-pressed=true]{border-color:#2a6b50;color:#235e48}.details-scroll{overflow:auto;flex:1;min-height:0;padding:13px}.customer-card,.detail-card{border:1px solid #e2e8e1;border-radius:7px;margin-bottom:13px;padding:16px;min-width:0}.customer-card-head{display:flex;align-items:center;gap:10px;margin-bottom:22px}.customer-card-head h3{font-size:15px}.customer-card-head small{font-size:11px;color:#9aa59d}.customer-card dl{display:grid;grid-template-columns:65px minmax(0,1fr);gap:16px 8px;margin:0;font-size:12px}.customer-card dt{color:#8b988e}.customer-card dd{margin:0;overflow-wrap:anywhere;color:#43584a}.detail-card h3{font-size:14px;margin-bottom:14px}.detail-card .preserve-text{font-size:12px;line-height:1.85}.detail-card .small,.messenger .small{font-size:11px;line-height:1.7;color:#8d9a90}.details-empty{padding:20px;color:#9aa69b}.detail-card label{display:block;font-size:12px;color:#657c6c;margin-top:13px}.detail-card input,.detail-card select,.detail-card textarea{display:block;width:100%;border:1px solid #d9e2d8;border-radius:5px;padding:9px;background:white;margin-top:6px;max-width:100%;font-size:13px}.detail-save{margin-top:15px;width:100%}.messenger .internal-note{background:#faf5e8;padding:10px}.messenger .internal-note small{font-size:10px;color:#9f916f}.selected-product-mini{display:flex;gap:10px;border-top:1px solid #edf0ec;padding:13px 0}.selected-product-mini img{width:57px;height:57px;object-fit:contain;background:#f8f7f1;border-radius:5px}.selected-product-mini strong{font-size:12px;display:block}.selected-product-mini p{font-size:11px;color:#7b897e;margin:4px 0;white-space:pre-wrap;overflow-wrap:anywhere}.messenger button:focus-visible,.messenger a:focus-visible,.messenger input:focus-visible,.messenger textarea:focus-visible,.messenger select:focus-visible{outline:2px solid #548c73;outline-offset:2px}@media(max-width:1200px){.messenger{grid-template-columns:52px 240px minmax(280px,1fr) 285px}.client-title time{font-size:9px}.thread-heading{padding:12px}.thread-scroll{padding:15px}.message-content{max-width:85%}}@media(max-width:950px){.messenger{position:relative;display:block;height:auto;min-height:100dvh;overflow:visible}.messenger-rail{flex-direction:row;padding:8px 15px;border-bottom:1px solid #e0e5e1}.rail-link{flex-direction:row;gap:5px;width:auto;padding:6px 10px}.rail-link>span{font-size:16px}.rail-bottom{margin:0 0 0 auto;flex-direction:row}.rail-brand{margin-right:12px}.messenger-clients{height:380px}.messenger-chat{height:80dvh;min-height:500px}.messenger-details{height:auto}.details-scroll{overflow:visible}.thread-empty{min-height:400px}.thread-info-toggle{display:none}.messenger.has-thread .messenger-clients{height:260px}.reply-composer textarea{font-size:16px}.message-content{max-width:83%}.customer-card dl{grid-template-columns:80px minmax(0,1fr)}}
.messenger .clients-heading{display:block;width:100%;max-width:none;margin:0}.messenger .thread-heading{width:100%;max-width:none;margin:0;position:static}.messenger .reply-composer footer{width:100%;max-width:none;margin:0;padding:9px 0 0;position:static}